First of all, it is important to understand that our company is actually family owned and is operated in line with our core values – effectiveness, client oriented services, punctuality and transparency. We have been in business for more than 20 years now, starting from 1995. Such an extensive experience allows us to really deliver most innovative appliance repair services. If you hear that someone is talking about a repair service in Orange County, odds are, they are currently talking about us and all the amazing solutions that we are able to offer.
Frequently Asked Questions
In fact, we do. Nevertheless, in order to get a free estimate, you will need to agree to work with our service. This means that if you are to decide to go with our solutions and you will allow namely our company to handle repairs, we are going to eliminate the cost of the estimate and you will get it for free. In addition, do not forget about our special policy – if our repair technician will be capable of dealing with the issue right on the spot, we are going to eliminate the call out fee and this will save you some money as well.
Surely, you can pay us using a credit card. Regardless of whether you have a VISA, AMEX or a Master Card, you will be able to use it to pay for repairs.
We are ready to accept your VISA, Master Card, Cash as well as Checks, depending on your preferences.
We are currently able to cover a large part of Orange County and surrounding areas. Still, if you are not finding your city on our list, make sure to call us in order to discover whether we are capable of covering the specified area or specified zip code.
Seeing how we are doing our best in order to make sure that our clients can reach us when they need us the most, we are offering a great schedule. We are working Monday through Sunday from 8:00AM to 8:00PM. There is no extra charge for weekends and holidays.
Yes, we are offering our services and solutions to residential and commercial areas. If you are a residential or commercial customer, you can always count on us as well as our services.
Unlike vast majority of similar agencies that are using inferior and cheap spare parts, we want to satisfy our clients’ needs. Even if we do not have a certain part in stock, we will get in touch with the manufacturer and the factory will send us a new part right away. All of the spare parts have successfully passed quality control and are perfect for your appliances.
If you choose to hire us, we will try to get to your doorstep at the same day you called us. Furthermore, seeing how our vans and repair trucks are carrying most of the spare parts with them, chances are, you are going to get your appliances fixed right there and then. Nevertheless, keep in mind that it also may depend on how busy our technicians are at the moment and what time of day it is. The same day service is a huge possibility and this will save you a whole lot of time indeed.
Yes, our service is deemed as one of the most reliable out there. Hence, we are capable of offering a 30-day warranty for the work our technicians performed as well as 90-day warranty for all the parts that we used in the process. In addition, the warranty for certain parts may last up to five years. Sure enough, the service engineer that was working on your appliances will provide you with a copy of the invoice with all the specified information regarding the warranty. One way or the other, our warranty will allow you to rest assured knowing that even if some new issues are going to manifest themselves, the warranty will cover them all in no time at all.
